Responsible Gambling
For most punters a flutter stays just harmless fun. But sometimes it creeps up and causes real hassle. We’ve put solid measures in place so UK players can spot when things are heading wrong and sort it before it gets heavy. Everything follows proper licensing rules on keeping people safe.
Everyday Ways to Keep It Sensible
Start with a clear budget – only money you can truly afford to lose. Write it down if it helps and never dip into bills or savings. Same goes for time: decide how long you’ll play and stick to it, no “just one more” excuses.
Take proper breaks. Step away, grab a drink, walk round – anything to break the flow. Treat betting like going to the pictures: entertainment that ends when the credits roll. If you’re playing to make money or forget worries, that’s already a bad sign.
Borrowing cash for bets or chasing losses to “get even” are massive red flags. Walk away instead – tomorrow’s another day.
Built-In Tools That Actually Work
Jump into your account settings and you’ll find options that lock in limits.
- Deposit caps – pick daily, weekly or monthly. Drop the amount instantly; raising it forces a 24-hour wait to cool off.
- Reality pop-ups – set them to ping every hour or whatever, showing time played and cash spent.
- Session timers – site logs you out automatically after your chosen minutes.
- Loss limits – stop play once you’ve dropped a set amount in a day or week.
- Cooling-off – quick break from 24 hours up to six weeks, no access at all.
Switch them on whenever. Once a safety limit is there, it stays until the proper time passes – no changing mind in the heat.
Longer Breaks – Self-Exclusion
Need serious space? Self-exclude for six months, a year, five years or permanently. Account freezes solid: no logins, no deposits, no marketing mails.
It starts almost straight away once confirmed. Want longer? Easy to extend. Want shorter? You have to talk it through properly first – staff make sure you’re sure.
Lots of players also join GAMSTOP. One signup blocks most licensed UK sites at once – proper clean break.
No Kids Allowed
Over-18s only, full stop. We check ID hard at signup and before any cashout. Anyone trying tricks gets account shut and balance gone.
Parents – stick net nannies on computers, use parental controls, keep passwords secret. Simple stuff stops accidents.
Clear Signs It’s Turned Bad
Can’t get betting off your mind? Needing bigger stakes for the same rush? Trying to cut down and failing every time? Feeling twitchy or down without a bet?
Using it to escape stress or bad moods? Money chaos, lying to people, skipping work or social stuff? That’s when it’s proper trouble – don’t wait till rock bottom.
Free Help That’s Actually Good
Real experts run confidential services, no cost.
- BeGambleAware — straight info and pointers.
- Gambling Therapy — worldwide online help, forums and chat.
- Gordon Moody — residential treatment for severe cases.
- Citizens Advice or StepChange if debts pile up.
Counsellors have seen it all – no judgement, just proper support. Ringing or chatting is the bravest move you can make.
Staff Know What to Look For
Everyone dealing with players gets proper training every year. They spot odd patterns – sudden big deposits, late-night marathons, angry chats. If something flags, we message gently with tool suggestions and help links. Anything you tell us stays private. We only pass on if it needs specialist follow-up.
Where We Stand
Players come first, always. We keep spending on better limits, more training and stronger ties with help groups. If you’ve ideas how to make this section better, tell us. Gambling carries risk. The second it stops being fun, stop. Or reach out – help’s there.